Find answers to our most frequently asked questions.
Find answers to our most frequently asked questions.
At Fresh™, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.
Orders are typically processed within 1–3 business days.
Estimated delivery times:
Delivery times may vary during peak seasons or due to customs processing.
We offer FREE shipping to 20+ countries around the world. If you can enter your address at checkout, we can ship to you!
Every order is carefully inspected, packaged, and prepared for shipment from our fulfillment partners.
Once your order has been processed, you'll receive a confirmation email followed by a shipping notification containing your tracking information.
We take great care to ensure your collection arrives safely and beautifully presented.
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.
Find answers about our products
Saison Archive is a collection-driven design brand that transforms original artwork into thoughtfully crafted everyday objects.
Each release pairs artistic expression with functional design, creating notebooks, phone cases, and collector pieces meant to be used, carried, and kept.
We collaborate with artists whose work reflects our values of craftsmanship, storytelling, and timeless design.
Each collection is carefully curated to ensure every artwork feels meaningful, distinctive, and worthy of becoming part of the Archive.
Yes.
Every collection begins with original artwork created specifically for Saison Archive. Each design is licensed or commissioned exclusively for our collections before being adapted into physical products.
Many of our collections are released in limited quantities.
Once a collection is archived, it may not return. This approach allows us to focus on thoughtful releases rather than constant production.
Our cases are available for a selection of popular iPhone and Samsung devices.
Available models are listed directly on each product page and may vary by collection.
We stand behind the quality of our products.
If your case arrives damaged or experiences a manufacturing defect, please contact our support team. We'll review the issue and work with you to find the best solution, including replacement when applicable.
Our products are produced through carefully selected manufacturing partners who meet our standards for quality, consistency, and craftsmanship.
Every item is inspected to ensure it reflects the level of care and attention expected from the Saison Archive collection.
We believe in creating products that are meant to be used and kept, not replaced frequently.
Our collections are produced in thoughtful quantities using carefully selected materials and packaging. We continuously seek ways to reduce waste while maintaining the quality and craftsmanship our products are known for.
Our notebooks and phone cases are produced through trusted manufacturing partners who meet our quality standards.
Each product is carefully inspected to ensure it reflects the level of craftsmanship and attention to detail that defines our collections.
At this time, we do not offer product samples.
Detailed product photography, specifications, and collection information are available on each product page to help you make an informed decision before purchasing.
If you have specific questions about a product, our support team is always happy to help.
are instructions throughout our website.
If you can't find what you're looking for, please contact our team and we'll be happy to assist you.
Sofia R. Alberta, Canada.